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Read more articles.{/INSERTKEYS}{/PARAGRAPH} Usually abuzz with electronic lights, flipping cards and human voices, the tables at the gleaming NagaWorld casino resorts in Phnom Penh have finally gone silent. Sophana, a food and beverage worker who went to the January protest to help reinstate Sithar, said then, just months before Covid would upend his workplace, that employees needed the union to promote their interests at work. That includes a labour force made up of guards, housekeepers, culinary and maintenance staff whose working days are limited to just 13 per month. After nearly four contentious months that culminated in a two-day January protest outside the original NagaWorld casino , she was reinstated to her position. But Sithar charges that NagaWorld has moved slowly on this front and, like many casinos, is especially reluctant to admonish high rollers when they misbehave. Now, a few months later but a world apart, the union is working toward higher pay through continued negotiations — and a possible promise of working through upcoming public holidays to repay NagaWorld for support during the closure. NagaCorp, the holding company for the two casino resorts in Phnom Penh, opened its first in and enjoys exclusive licensing to operate as a casino in Phnom Penh. Union members are pushing for a comprehensive set of guidelines to improve safety for NagaWorld employees, including a stronger policy to deal with aggressive customers. In late September, casino management suspended Sithar amidst what she describes as a campaign to fight for across-the-board employee pay raises. Sithar said these organisers are also closely watching how employers move forward from pandemic-based closures. She also believed the ongoing viral pandemic should be considered an occupational disease. Through the blend of words and creative design we aim to deliver thought-provoking stories that inspire. That positioning helped ensure the success of the business, which added the Naga 2 extension in The hotel-casino complex would add 4, hotel rooms and a storey entertainment area. One protestor who identified herself as a card dealer, said that harassment from players often went unchecked by security staff on the floor. Be a part of the story. Many of the protesters who demonstrated in January came with signs bearing slogans to that effect. To add more about our concerns, union-busting might happen … Active union members might not be called back to work on the basis of business being low, even though they are reopened. Even more mundane threats, like the constant plumes of second-hand smoke from cigarettes, have been hard to address for casino staff. Until borders and economies open up and the flow of goods and services resumes, the future of Southeast Asia Globe remains uncertain. Join today! She pointed to the reported mass firing of union members at the Myan Mode garment factory in Yangon, Myanmar, as an example of what she meant. Globe members believe in our mission to build a more informed, inclusive and sustainable future and work closely with our team to shape our editorial direction and hold us accountable. Borey was also among the crowd of thousands of NagaWorld union workers who gathered to chant, sing and occupy the space for the January demonstration to reinstate Sithar. Photo: Andrew Haffner. Traffic from Chinese customers had already fallen sharply due to the Covid outbreak even before the official shutdown notice, but the NagaWorld hotels are still hosting some guests. Southeast Asia Globe is member-supported publication dedicated to high quality in-depth journalism. Nagaworld employees protest in January. {PARAGRAPH}{INSERTKEYS}Call for support: As we expand our coverage beyond Covid with very limited means, our operations continue to be disrupted because of the ongoing pandemic and its economic impact. While his main long-term goal was to see higher wages for NagaWorld staff, he also thought it was important to fight for a change in company attitudes toward employees. Now, without the stream of mostly Chinese gamblers that made the sole casino operator in the capital by some measures one the largest gaming operations in Southeast Asia, about 9, employees that make their living between the two neighbouring NagaWorld facilities are left to wonder what their fortunes will hold. Multiple gaming workers at the January protest complained that they might get a faceful of smoke from gamers at any point, with no options to get away. Become a member today and support independent journalism in Southeast Asia! The union president said gamblers on a losing streak have in the past upended ashtrays, berated dealers to the point of tears, and thrown hot beverages or bottles of water at them.